Summary
Currently, printed files are stored indefinitely on the platform, even after being deleted from the user’s file library. These files remain accessible through job history and exports, creating unnecessary clutter and potential privacy concerns. This request is for a true deletion (purge) feature that allows users to permanently remove files and associated print jobs from the system.
Problem Statement
Deleting a file from the library does not actually remove it from the platform. If a file has ever been printed, it remains stored in job history and is exportable.
Users have no way to permanently erase old or unnecessary files (e.g., test prints, sensitive prototypes).
Over time, this leads to excessive data accumulation, which can be difficult to manage.Proposed Solution
Introduce a “Purge” or “Permanent Delete” option that allows users to fully erase selected files and print history from the system.
Ensure that once a file or job is purged, it is irretrievable, including from exports and history.
Provide a confirmation prompt to prevent accidental deletions.Benefits
Better data control – Users can manage and permanently remove unwanted files.
Improved privacy – Ensures sensitive designs are not stored indefinitely.
Storage optimization – Reduces unnecessary data clutter over time.